Question 1

I'm on medication. Does MAI check that?

Accepted Answer

Yes. You add your medication to your profile and MAI checks every product against it. If an ingredient has a known interaction with your prescription, it gets flagged with what to ask your pharmacist.

Question 2

How is this different from other apps?

Accepted Answer

Most apps score the product. MAI scores the product for you. Same moisturiser, different score depending on your skin, your medication, and your life stage. A product that’s fine for most people might not be fine for you. That’s what MAI checks.

Question 3

Can I try it now?

Accepted Answer

Yes. Go to joinmai.co/scan to check a product with no email. Two free checks a day. For the personalised version, build a profile. It takes about 90 seconds and MAI will check every product against your medication, your skin, and your life stage.

Question 4

Do I have to sign up?

Accepted Answer

No. You can scan any product without an email. Signing up unlocks personalised checks. MAI checks each product against your medication, skin conditions, and life stage instead of giving the generic answer.

Question 5

What does MAI check for safety?

Accepted Answer

When you build a profile, MAI runs a deterministic safety check for retinoids in pregnancy, hydroquinone in pregnancy, retinoid and oral retinoid interactions, AHAs with photosensitising medications, fragrance with eczema, and any ingredient on your own avoid list. Every rule cites its source: NHS, EU Cosmetics Regulation, SCCS opinions, BNF. It's not medical advice. For medications, check with your pharmacist.

Question 6

Do I have to share my medication?

Accepted Answer

No. Every question is optional. Share what you want. The more MAI knows, the more accurate the result. Medication interactions are one of the checks most other tools miss.

Question 7

What happens to my data?

Accepted Answer

Your profile is yours. View it, change it, or delete it anytime. It never gets sold. MAI is built on consent, not scraping.

Question 8

Is MAI a medical service?

Accepted Answer

No. MAI is a compatibility checker. Results are based on publicly available ingredient data. Always check with your doctor or pharmacist before making health-related decisions.

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